All about Field Service Management - Should you Invest?

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  • The Field Services Management (FSM) is the management of onsite operations for a particular service or a range of services that field service providers offer their clients.

    The field services management market has grown extensively over the years and continues to do so. With automation taking over the management of workflow for all major industries, FSM is not far behind. Not only does field services management help your organization, but in turn benefits your customers and shareholders as well.

    As a field service provider, it is important that you invest in a good FSM solution at the right time which is now, to stay ahead of the game. Be tough on your competitors while you relax more, thanks to the highly efficient software solutions flooding the market that mange your field technicians. While there are many options to choose from, you must be careful and do your research before choosing one. Opt for a software solution that caters to all your business needs without digging a hole in your pocket, while also being reliable.

    The cloud solution FieldPLANR not only manages your field technicians or field engineers, it also manages the entire workflow in your office through a web browsing device. So how does it manage field technicians?

    FieldPLANR is provided to you along with an integrated mobile app or Field Technician App for a mobile device that they can carry to all their field visits. All data that they update is synced with the centralized system that any user (provided access permission) can access from any other web browsing device, anywhere! If the site in account is situated in a remote location with no internet access, the data input by field technicians on their app is still safe as it is recorded and when internet is connected, this data is automatically updated for view by users. This fact included with other smart features makes FieldPLANR very reliable.

  • Some major Field Service Management Benefits of FieldPLANR:

    • Customer, prospects and supplier management under one roof and thus better customer service
    • Schedule visits for field jobs and get them completed with ease on the calendar.
    • Keep track of field technicians or field engineers even when they are on the move – real time info
    • Inventory management to keep track of inventory in real-time. Avoid unnecessary bulk orders that lead to cost wastage. Avoid running out of stock of products by setting low stock alerts customized to your preference.

    Cloud-based Field Services Management software solution is provided as a Software-as-a-service (SaaS) model that only requires a fixed monthly subscription fee. Includes regular updates and upgrades, hosting and all other major maintenance tasks.

    FieldPLANR is provided in a trial version too, for a limited period. Contact us for a free consultancy here. Contact us for a demo or free trial here.

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